Privacy Policy

1. Introduction

AI Broker ("we", "us", or "our") respects your privacy and is committed to protecting the personal data of visitors and users of our website and services (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This is a general template document. It should be reviewed and adapted by a qualified professional before use to ensure it reflects your actual data practices and complies with applicable law in your jurisdiction.

2. Information We Collect

We may collect the following categories of information when you use the Service:

• Account information: name, email address, password, and billing details provided when you register or purchase a plan.
• Usage data submitted to the Service: content, files, or data you upload or input for analysis, and the resulting outputs or reports generated.
• Technical data: IP address, browser type, device identifiers, referring pages, and timestamps collected automatically via logs and similar technologies.
• Communications: information you provide when contacting support or submitting inquiries.
• Cookies and similar technologies: as described in Section 7 below.

3. How We Use Your Information

We use the information described above for purposes including:

• Providing, operating, and maintaining the Service, including generating analysis and reports you request;
• Processing payments and managing accounts and subscriptions;
• Responding to support requests and communicating with you about the Service;
• Monitoring, securing, and improving the performance and reliability of the Service;
• Detecting, investigating, and preventing fraudulent or unauthorized activity;
• Complying with legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving the Service, compliance with a legal obligation, and your consent where it has been given.

5. Sharing of Information

We do not sell personal data. We may share information with:

• Service providers: third parties that help us operate the Service, such as hosting providers, payment processors, and analytics providers, bound by confidentiality and data protection obligations;
• Legal and compliance: authorities or third parties where required by law, regulation, legal process, or governmental request;
• Business transfers: a successor entity in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

6. Data Retention

We retain personal data for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it was collected. When data is no longer needed, we take reasonable steps to delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, remember preferences, and understand usage patterns. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Service. Specific categories of cookies used (e.g., essential, analytics, preference) should be detailed here based on your actual implementation.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on where you and our service providers are located, your information may be transferred to and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection law.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access the personal data we hold about you;
• Request correction or deletion of your personal data;
• Object to or restrict certain processing activities;
• Request portability of your data;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

The Service is not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out via our Contact page.